Testimonials
We take the utmost pride in the satisfaction of our customers. We operate with the professionalism of one of those larger companies but provide the type of customer service you need. Give us a chance and we'll do our best to put leave you as impressed as the people below.
Here's what our customers are saying
“I have had the opportunity to work with many
translators in my career. I was immediately impressed by Luz’s
skills and attention to detail. I lived in San Antonio for five
years and can recognize what is generally being said. As opposed to
some translators I have worked with, Luz translates exactly what I
have to say to the patient. She is also very attentive and careful
to convey what the patient responses are. With some translators, the
language barrier is an obvious obstacle. Luz makes the communication
process fluid and the language barrier becomes much more
transparent. I recommend Ms. Grady without reservation.”
Bert Blackwell, MD – Medical Director, Shepherd Pain Institute
“Luz Grady is the most professional medical interpreter
I have ever worked with. When Luz is providing the interpretation, I
know that my communication with my patient is being conveyed
accurately and quickly. Conversations with my patients flow easily
because of her ability to translate as the conversation continues at
a steady, near normal pace. Luz also has the natural ability to put
the patient at ease in often difficult and frightening circumstances
with her good nature and pleasant personality.”
Donnah Wilson – Lead Therapist, Georgia Hand & Microsurgery
“Luz, you may certainly use me as a reference. I enjoyed
working with you and was impressed with the rapidity and
accuracy of
your interpretation. In addition, I really appreciated your use of
the wireless devices. Let me know what I can do to assist.”
Tim Hamil – Judge, Superior Court of Gwinnett County
“As a court reporter with 26 years' experience, I've
seen the whole gamut of translators. In short, when I see Luz in a
deposition room, I breathe a sigh of relief. Even among the field of
certified translators, Luz is special. She makes it simple for the
reporter to make a complete and accurate transcript of the
proceedings. She is very clear, uses appropriate notations where
needed, and she makes my job easy. Attorney clients seem to like Luz
very much as well, and I can see why. Thank you, Luz, for all you
do!”
Theresa A. Bretch, Certified Court Reporter
“The reason we continue to call you is that you never
have excuses, you just deliver as promised!”
Martha Ramirez, President, Interlangue Interpreting, Inc.
"I am a catastrophic nurse case manager working with
critically injured clients. I had the pleasure of being introduced
to Luz Grady and her company, Latin Link, who have provided
interpretation services for my client. Her service exceeds my
expectation as indicated by my client and all the other
professionals whom she interacts with. All reporting is clear,
concise and timely. There have been instances where I needed to
communicate with the client urgently and she helps out regardless of
what time it is.
I’ve also had the pleasure of meeting several of the staff of
interpreters who work with Luz. They demonstrate similar attributes.
Luz and her team provide superior support; they are extremely
responsive to the needs of the client and maintain open
communications with the client case manager and other members of the
treatment team. I would recommend and utilize her company ongoing."
Cathy Nisbett, RN, Catastrophic Nurse Case Manager
